Introduction
In Japan, the words of the apology of "sorry" and "sorry" in every scene in daily life. Even if you touch the shoulder in the train, people have a habit of apologizing naturally even if you wait a little while shopping. Where did this peculiar culture come from? In this paper, we will explore the background of Japan's history and social environment.
1.Historical background: collectivism of collectivism and courtesy
1.1 influence of ancient courtesy
Japan has been influenced by Confucianism and Buddhism in China since ancient times, and the society which respected "REI" was formed. In the "Genji Monogatari" (the tale of Genji) in the Heian period, the noblemen has a description that emphasizes the consideration and politeness of others. At that time, the habit of apologizing in advance or apologizing for a small mistake began to settle in order to avoid the trouble of one's action to others.
1.2 the system of social status in Edo era
Under the social status system in the Edo period, people lived in strict social order. In order to maintain respect and respect within the same group, the culture which emphasized "good reason" was born. In this case, when it was given a disadvantage to others, or when it broke the promise, it was demanded as social responsibility to apologize with sincerity.
2.Social structure: group consciousness
2.1 importance of the spirit of 'wa'
Japanese society has the tendency to make "harmony" the highest value, and the action which disturbs the harmony of the group is avoided very much. For example, even if an opinion breaks in the workplace, it is possible to ease the tense relationship by signing up one's position first and apologizing "sorry" rather than directly objecting it. This apology is not necessarily the meaning of which they are wrong, but it is a kind of means of communication to maintain relationships.
2.2 consideration of others and consciousness of "trouble"
The Japanese emphasize the consideration to ポルチオ, and it is said that it is the biggest unhateful thing to "annoy". The act of speaking loudly in the train, abandoning trash in public places, etc., can be avoided consciously. It is natural to apologize immediately if there is any trouble, and this is the basic manners taught at home and school from childhood.
3. Practice of daily life: human relations
3.1 stuck in daily small apologies
In Japan, there is a habit of apologizing for a very small thing such as "touching the shoulder", "wait a little", and "do not give way". These apologies show the respect for the other party and convey the message that you are aware of your presence. For example, the customer says "thank you" when the clerk passes the item in the convenience store, and the customer is "sorry to care", and this exchange warms the relationship.
3.2 construction of trust relationship by apology
Even if serious problems arise, you can apologize for sincerity and restore relationships and restore confidence. For example, when a company issues a defect problem of a product, a lot of cases such as a direct apology by a manager, or a compensation to the victim, can be seen in many cases to regain consumer confidence. In this way, apology is an important bond that connects people to society.
Conclusion
The culture that apologizes to Japanese people is complicated by various domestic backgrounds such as tradition of historical courtesy, social structure which emphasizes collective harmony, and spirit of consideration to others. This culture is sometimes sometimes criticized as "excessive apology", but in this regard it can be said to be wisdom for people to respect each other and to live in harmony. This apology will continue as one of the unique attractions of Japanese society.
